LimnPrivacy Policy

Terms of Service

Last updated July 16, 2026

1. The service

Limn is a marketing and CRM platform operated by Acadia Marketing ("Limn", "we", "us"). By creating an account or using launchwithlimn.com you agree to these terms on behalf of yourself and, if applicable, the organization you represent.

2. Your account

  • You must provide accurate information and keep your credentials secure.
  • You are responsible for activity that occurs under your organization's accounts.
  • You must be at least 18 years old to use Limn.

3. Acceptable use

You agree not to use Limn to:

  • Send spam or unsolicited messages. Email and SMS sent through Limn must comply with applicable law (including CAN-SPAM and TCPA) and recipient consent requirements. Unsubscribe and do-not-disturb requests are honored automatically and must not be circumvented.
  • Violate the terms of connected platforms (Meta, LinkedIn, Google) when publishing through Limn.
  • Upload unlawful content, infringe intellectual property, or attempt to breach the security or tenant isolation of the service.

We may suspend or terminate accounts that violate these terms.

4. Your data

Your organization owns the data it stores in Limn. We process it only to provide the service, as described in our Privacy Policy. You can export your full dataset at any time.

5. Billing

Paid plans are billed in advance on a recurring basis and renew automatically until canceled. Usage allowances (emails, SMS segments, AI tokens) reset each billing period. Repeated failed payments may result in suspension until the balance is settled.

6. Third-party services

Features that depend on third-party platforms (social publishing, email and SMS delivery, payments) are subject to those platforms' availability and terms. We are not responsible for changes those platforms make to their APIs or policies.

7. Disclaimers and liability

Limn is provided "as is" without warranties of any kind. To the maximum extent permitted by law, our total liability for any claim arising out of the service is limited to the amount you paid us in the twelve months preceding the claim. We are not liable for indirect, incidental, or consequential damages.

8. Changes

We may update these terms from time to time. Material changes will be announced in the application or by email. Continued use after changes take effect constitutes acceptance.

9. Contact

Questions about these terms: john@acadiamarketingmaine.com.